INXORA PRIVACY POLICY

1. DATA CONTROLLER IDENTITY

INXORA (INXORA S.A.C., Tax ID: 20614841681) is a B2B platform for intermediation and industrial supply, and is responsible for processing personal data collected through its digital and commercial channels.

For any questions regarding this Privacy Policy, you may contact us through our official channels.

Data controller: INXORA

Contact email for personal data matters: contacto@inxora.com

2. LEGAL FRAMEWORK

INXORA complies with applicable regulations on personal data protection and electronic commerce.

Personal data processing by INXORA is governed by:

Law No. 29733 – Personal Data Protection Law

Supreme Decree No. 003-2013-JUS – Regulations of the Law

Current regulations issued by the National Authority for Personal Data Protection (ANPDP)

Applicable regulations on electronic commerce and consumer protection (INDECOPI)

3. PERSONAL DATABASES

INXORA collects and processes personal data that are part of the following databases:

Customers and commercial leads

Suppliers and manufacturers

Commercial contacts

Users of the web platform

These databases will be registered with the ANPDP in accordance with applicable regulations.

4. PERSONAL DATA COLLECTED

5. PURPOSE OF DATA PROCESSING

INXORA processes personal data for the following purposes:

Registration of customers, leads, and suppliers

Preparation and sending of quotations

Commercial management and order tracking

Logistics coordination and invoicing

Sending commercial communications related to user requests

Evaluation of suppliers and products

Improving the user experience

Compliance with legal obligations

INXORA does not use personal data for purposes other than those disclosed.

6. DATA SUBJECT CONSENT

The user declares having been informed and grants free, prior, express, and unambiguous consent for the processing of their personal data, in accordance with Law No. 29733.

Consent is obtained through:

WhatsApp chats

Web forms

Interaction with the virtual assistant SARA XORA

Emails and digital communications

7. USE OF ARTIFICIAL INTELLIGENCE (SARA XORA)

INXORA uses an artificial intelligence virtual assistant (SARA XORA) to handle inquiries, record requests, and provide commercial information.

The AI uses data provided by the user for support and follow-up purposes.

It does not autonomously make legal, financial, or credit decisions.

It does not create contractual commitments.

Sensitive cases are referred to human advisors.

Data processing is limited to the stated purposes.

8. SECURITY MEASURES

INXORA implements reasonable technical, organizational, and legal security measures to protect personal data against unauthorized access, loss, alteration, or misuse.

Access to data is restricted to authorized personnel only.

9. TRANSFER AND SHARING OF DATA

Personal data will not be shared with third parties, except in the following cases:

Logistics or technology providers necessary to deliver the service

Financial institutions for payment processing

Competent authorities when there is a legal obligation

In all cases, INXORA requires compliance with confidentiality standards; it does not sell or transfer personal data to third parties for purposes other than those disclosed.

10. DATA SUBJECT RIGHTS (ARCO RIGHTS)

The data subject may exercise at any time their rights of:

Access

Rectification

Cancellation

Opposition

To do so, they must contact INXORA through official channels, stating their request and proving their identity.

11. DATA RETENTION PERIOD

Personal data will be kept while a commercial or contractual relationship exists, or as long as necessary to fulfill legal obligations.

Once the purpose is fulfilled, data may be deleted or anonymized in accordance with applicable regulations.

12. COOKIES AND SIMILAR TECHNOLOGIES

INXORA may use cookies and analytics tools to improve the user experience, analyze traffic, and optimize its services.

Users may configure their browser to reject cookies, although this may affect some website features.

13. CHANGES TO THE PRIVACY POLICY

INXORA reserves the right to amend this Privacy Policy at any time.

Updated versions will be published on INXORA's official channels.

14. ACCEPTANCE

Use of INXORA's services, as well as the voluntary provision of personal data, constitutes express acceptance of this Privacy Policy.